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At Jackpot City Casino, we understand the importance of responsible gaming and are committed to providing a safe and enjoyable experience for all our players.
If you feel that your gaming habits have become problematic or if you're concerned about someone else's behavior, please don't hesitate to reach out. Our self-exclusion policy allows you to temporarily or permanently block access to your account, ensuring you can take a break from gaming when needed.
To help you maintain control over your spending, we offer deposit limits that allow you to set a maximum amount for each transaction. This feature is available in the My Account section of our website and can be adjusted at any time.
We provide reality checks to remind you of the time spent gaming and help you stay focused on your goals. These notifications can be set up in the My Account section, allowing you to choose how often you receive reminders.
If you need a break from gaming or are concerned about your behavior, our cooling-off periods provide an opportunity for you to step away from your account for a specified amount of time. This feature is available in the My Account section and can be used to take breaks ranging from 24 hours to several weeks.
If you or someone you know is struggling with problem gaming, we encourage you to seek help. We've partnered with reputable organizations that offer confidential support and resources:
For more information on responsible gaming, we recommend visiting the following websites:
